What is verifying credit card authorizations?

Verifying credit card authorizations is a security measure designed to protect your account and payment information. When you onboard as a new rider, you are required to set up your credit card details for transactions. As part of the verification process, two temporary authorizations with small amounts ($0-$2) will be sent to your credit card.

Steps to Verify Your Credit Card:

  1. Sign In to Your Bank Account:
    Access your online banking portal using your credentials.
  2. Locate the Two Authorizations:
    Check recent transactions for two pending or small charges between $0 and $2.
  3. Enter the Exact Amounts in the App:
    Enter these amounts into the specified field within the app to confirm that you are the cardholder.

Additional Information:

Periodic Verification:
You may be asked to verify your payment information periodically, even after initial setup. This step is crucial for maintaining account security.

By following these steps, you help ensure that your account remains secure and your payment methods are accurately verified.