If you realize that you’ve forgotten an item in your ride-sharing vehicle, follow these steps to facilitate its return:
- Access Your Ride History:
Open the Moeride rider app on your mobile device.
Navigate to the list of rides. - Identify the Correct Ride:
Locate and select the specific ride during which you left the item behind. - Report the Forgotten Item:
Click on “Forget an Item.”
Complete the form by providing a detailed description of the forgotten item. - Notification to Driver:
Submit the information, which will be automatically sent to your driver via the app. - Driver Communication:
The driver will attempt to reach out to you regarding the left-behind item. This could involve confirming the details or arranging a time for pickup. - Arranging Pickup:
Coordinate with the driver to determine a convenient method and location for retrieving your forgotten item from their vehicle.
By following these steps, you can ensure that any items left in the vehicle are returned efficiently and securely.