We apologize if you’re experiencing issues with receiving the verification email. Here are some possible reasons and solutions to help resolve the issue:
- Check your spam mailbox: Sometimes, our verification emails might land in your email’s spam or junk folder. Check there first before assuming you didn’t receive it.
- Wait a few minutes: The verification email is sent out shortly after you register your account. If you haven’t received it within 5-10 minutes, please wait a bit longer and then check again.
- Request re-send of the verification link: If you still can’t find the email in your inbox or spam folder, click this link to request that we resend the verification link to your registered email address. Our team will assist you promptly.
Please note that it’s essential to verify your account through our automated process to ensure a smooth and secure experience on the Moeride platform. If you encounter any issues or concerns, feel free to reach out to us, and we’ll be happy to help!